There is a Lost Property and Unclaimed Baggage Storage Office in Krasnodar International Airport.
If you assume that you have lost your items at Krasnodar International Airport, please pay your attention to the following regulations of Lost Property storage.
The storage period of found items and unclaimed baggage is 180 days from the date of its finding. Lost items are stored free of charge for two calendar days. If this period is exceeded, you have to pay a storage fee according to the price list. It is important to consider that the cost of storage for incomplete day is the same as for a complete day. You can pay the storage fee in the ticket office of Krasnodar International Airport or upon receipt of an invoice
When receiving the forgotten item or baggage, you will need to describe the contents in details.
If within 180 calendar days the left item or baggage stay unclaimed, they have to be destroyed. For perishable items the period of storage is less.
on storage of lost items and unclaimed baggage in Lost Property Office in Krasnodar International Airport
1. Lost items - unclaimed baggage, items and objects that are found unattended on the territory of the airport prior to check-in, or left in the airport waiting area and airport terminal square.
2. The storage period of found items and unclaimed baggage is 180 days from the date of its finding.
3. On expiry of this period items are subject to reselling or destroying according to the procedure.
4. Found items are stored free of charge for two calendar days, including the day of finding.
5. A storage fee is charged for the items, that are kept more than 2 days, according to the price list. Incomplete day is considered as complete.
6. A person who collects an item or unclaimed baggage is obliged to give precise details of the item and (or) the contents for identification, and personal identity document (passport).
7. Perishable products are to be destroyed in case of threat of their partial or full damage. A commercial act is provided.
8. Payment for the storage of lost items is to be made in the ticket office of Krasnodar International Airport or upon receipt of an invoice.